FAQs

Cleaning Recommendations For Wallet

Gently wipe the surface of the wallet with a mild detergent or soapy water.

Use a soft cloth or sponge and avoid harsh brushes that can scratch the surface.

After wiping, wipe off residual detergent with a clean damp cloth, then dry with a soft cloth.

Avoid completely submerging the wallet in water as this can damage the internal structure or cause discoloration.

Before washing, remove the contents of the wallet and check for any vulnerable parts or removable accessories.

Avoid using a hair dryer or exposing your wallet directly to direct sunlight, as high temperatures may damage the material of the wallet.

Clean your wallet regularly as needed to keep it looking tidy and extend its life.

After the order payment is successful, the user can check the order status in the account order details.

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

The refund amount will be credited back to your payment account within 1-2 business days.

Please be patient, thank you.

This includes an order processing time of 1-3 business days and shipping time is 3-6 business days.